
For the first time ever, Riverside and Blckhawk Golf Courses in Janesville both earned GolfSAT Customer Satisfaction Awards from the National Golf Foundation.
The GolfSAT platform, used by more than 1,000 U.S. golf facilities since its inception, is a golfer satisfaction survey that enables participating courses to compare satisfaction measures against benchmarks of similarly-priced properties nationwide.
GolfSAT provides operators with feedback on the overall customer golf experience, from course conditioning, pricing, pace of play, service and more, to the likelihood that golfers will recommend that course to others.
NGF’s GolfSAT also allows golf course operators to evaluate ongoing satisfaction at their facility, enables management companies to compare results across a portfolio of courses, and helps marketing directors create programs, services and promotions based on the results.